“We used to dread 40,000 reminder calls a month. Karta handles them now, and my team spends its day on the cases that need a person.”
Meera Iyer, Head of Customer Operations, KoshRead the story
Inbound Voice AI
that resolves
complex
cases end to end
Powered by our Predictive Context Engine, Karta resolves 80%+ of complex L2/L3 inbound cases autonomously.
See it in actionPayment date agreed · 5 Nov
Inbound Voice AI
that resolves
complex
cases end to end
Powered by our Predictive Context Engine, Karta resolves 80%+ of complex L2/L3 inbound cases autonomously.
Payment date agreed · 5 Nov
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Rohit S.
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Trusted by leading BFSI institutions across India
- TaxOne
- 120+more
“Karta could understand the complexity and context across these businesses and stitch the Voice AI journey across multiple use cases.”
Tanushree PathakHead of CX Strategy, PhonePe
“What particularly stood out to us was Karta’s ability to handle complex inbound use cases.”
Jayesh NemaProduct Head, Pine Labs
“Their team moves incredibly fast, is highly proactive, and consistently goes beyond simply delivering a solution.”
Sumit AgarwalFounder, Vyapar
“We’re now seeing 75%+ of tickets resolved automatically, and the responses have been better.”
Darpan KhuranaCo-Founder, GroMo
- TaxOne
120+more
78%
of support queries resolved without a human
2.3×
retention conversion on win‑back calls
+34%
renewal conversion in the first quarter
From conversation to completion
Every call makes the next one better
Our predictive context engine turns the history of calls, chats, outcomes and analytics into a resolution matrix, so every call gets the resolution that’s proven to work.
Understands the situation
An AI agent at every step of the customer journey
- Voice
- Chat
- Web
Meet the Karta platform
Everything you need to build, test and run AI agents.
Customer story
Built for regulated industries
Every call passes all four checks, every time.
SOC 2Certified
ISO 27001Certified
Policy guardrails
Every agent works inside the policies you set: what it may say, what it may do, and when it must stop and hand over.
Auditability
Every decision, action and hand-off is recorded, so any call can be traced step by step after the fact.
Human oversight
Agents escalate when a call needs judgement, and your team can step in or take over at any time.
Security and access
Role-based permissions and data protection that keep customer information where it belongs.