Support automation with human experience
80%+ tickets solved with Zero human intervention
Learns from past tickets and your internal knowledge base
Near zero hallucinations
Contextual understanding and empathy
Best in class AI agents for a delightful customer experience
Resolve queries faster, reduce costs, and scale support effortlessly
Redefining CX with
Intelligent and Empathetic automation
- 80%+Automation
Ticket resolution without human intervention
- 4.5+CSAT Score
Customer satisfaction ratings
- 60%+Cost Reduction
First response time improvement
- 1 monthROI
Return on investment timeline
Full-Stack AI for Customer Support
All the capabilities you expect from a modern AI customer experience platform
30+ languages
Interact naturally in over 30 languages with cultural context understanding.
Across channels
Voice
Whatsapp
Chat
Email
40+ Easy Integrations
Quick deployment with your existing tools and workflows
Multimodal
Understands and processes uploaded images, documents, and contextual information.
Self Learning
Remembers and learns from the past conversations.
Memory
Remembers and learns from the past conversations.
Complete CX transformation
From automated support to revenue generation - everything you need for exceptional customer experience
Agent assistance
- Instant replies with AI-suggested responses to boost speed
- Consistent, accurate answers from a trusted knowledge base
- Faster onboarding with AI guiding agents step by step
Conversation Audit & Insights
Auto-audit conversations to spot top issues without manual tagging
Boost agent performance by analyzing tone, accuracy, and patterns
Fuel product improvements with insights from real customer conversations
Cost → Revenue
Coming soon
Increase retention by resolving issues and building customer trust
Unlock revenue through contextual upsell and cross-sell in support
Fuel growth by turning support insights into product improvements
The Karta advantage
A dynamic AI model cluster that blends 30+ foundation, domain, and fine-tuned models.
+15 others
Dynamic
Multi-Model Routing
Tasks are routed to the best-fit model in real time—balancing accuracy, cost, and speed.
Resilient & Cost-Efficient Architecture
Fallbacks and lightweight models ensure uptime, faster responses, and lower costs.
Agent-
Specific Optimization
Each agent uses a custom-tuned model stack for peak task performance.
Exceed every customer’s expectation with Karta
Build an AI Customer Support Representative in minutes
80%+
Automation
4.5+
CSAT Score
60%+
Cost Reduction